CuraPlus Terms of Use
This Terms of Use Agreement (“Agreement”) is a binding contract between you (the user of our services) and CuraPlus, Inc. (“CuraPlus,” “we,” “us,” or “our”). You and CuraPlus are collectively the “Parties.”
CuraPlus provides access to its website and online services (the “Platform”) subject to this Agreement.
NOT FOR EMERGENCIES. The Platform is not intended for medical emergencies. If you are experiencing an emergency, call 911 or your local emergency number immediately.
By accessing or using the Platform, you agree to this Agreement. If you do not agree, do not use the Platform.
IMPORTANT ARBITRATION NOTICE: Section 10 below requires most disputes to be resolved by binding arbitration and waives class actions and jury trials.
Table of Contents
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Revisions to this Agreement
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Your License to Use the Platform
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Your Privacy
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Your Content and Suggestions
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Electronic Communications
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Not a Medical Provider
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Disclaimer of Warranties
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Limitation of Liability
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Indemnification
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Agreement to Arbitrate
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Miscellaneous Terms
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Contact Us
1. Revisions to this Agreement
We may update this Agreement from time to time. When we do, we will post the revised version on the Platform. Unless stated otherwise, changes take effect upon posting. Your continued use of the Platform after changes are posted means you accept the revised terms.
2. Your License to Use the Platform
A. Ownership. All content authored and posted by CuraPlus on the Platform— including text, design, layout, look and feel, graphics, trademarks, service marks, and logos (“CuraPlus Content”)—is owned by, or licensed to, CuraPlus and protected by U.S. and international laws. We reserve all rights not expressly granted.
B. License Grant. Subject to your compliance with this Agreement, CuraPlus grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Platform for its intended purpose. Any use beyond this license is prohibited and may result in termination of access. We may modify, suspend, or discontinue any part of the Platform without notice. If your access ends and you have received telehealth services through the Platform, your health records will remain available as described in our Notice of Health Information Privacy Practices.
C. Prohibited Conduct. You agree not to:
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delete, alter, or tamper with CuraPlus Content or notices;
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introduce viruses, malware, worms, ransomware, time bombs, back doors, denial-of-service attacks, or other malicious code;
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use the Platform for unlawful activity, fraud, or impersonation;
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reverse engineer, decompile, disassemble, or otherwise attempt to derive the Platform’s source code or underlying ideas;
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use bots, scrapers, or similar tools to harvest data from the Platform;
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use CuraPlus Content in a way that infringes any intellectual property, privacy, or publicity rights;
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submit content that infringes or misappropriates others’ rights; submit content that is unlawful, harmful, threatening, harassing, defamatory, obscene, discriminatory, hateful, or otherwise objectionable;
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use Platform information to build or sell a competing service; or
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create more than one account. Multiple accounts can compromise safe care coordination and create clinical risk.
CuraPlus may suspend or terminate your access for violations of this Section.
D. Geographic Restrictions. The Platform is offered for use by persons in the United States. Access from outside the U.S. may be limited or unlawful; you are responsible for compliance with local laws. Telehealth services are only available when you are located in a state where CuraPlus facilitates services.
E. Accounts & Security. Do not share or transfer your account. You are responsible for keeping your password confidential and for all activity under your account. If you believe your account is compromised, change your password immediately and contact us (see Contact Us).
3. Your Privacy
Our Privacy Policy explains how we collect, use, and share personal information obtained through the Platform. If a community partner becomes unable or ineligible to continue services, you consent to CuraPlus sharing your information with another qualified partner solely to support continuity of care, consistent with our Privacy Policy and applicable law.
4. Your Content and Suggestions
The Platform may allow you to upload, submit, or send information (“Your Content”).
A. License to Your Content. By submitting Your Content, you grant CuraPlus a worldwide, perpetual, irrevocable, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, adapt, distribute, display, perform, and create derivative works from Your Content as needed to operate, improve, and provide the Platform. You represent that you have all necessary rights to grant this license.
B. Responsibility for Your Content. You are solely responsible for Your Content. CuraPlus is not liable for Your Content or any loss or damage arising from it. We may monitor, remove, or modify Your Content at our discretion, consistent with applicable law and our Privacy Policy.
C. Suggestions. If you provide ideas, feedback, or suggestions (“Suggestions”) about the Platform or our services, you grant CuraPlus a worldwide, perpetual, irrevocable, non-exclusive, royalty-free, sublicensable, and transferable license to use and commercialize those Suggestions without restriction.
5. Electronic Communications
By providing your email address or mobile number, you consent to receive communications from us (including informational and, where permitted, promotional messages). Some messages may be sent using autodialing technology. Consent is not a condition of purchase. Message and data rates may apply. To opt out of SMS, reply STOP. You may receive a confirmation of your opt-out.
6. Not a Medical Provider
CuraPlus operates and supports the Platform but is not itself a healthcare provider. Medical advice and clinical services are provided only through your direct interactions with licensed healthcare professionals via the Platform (e.g., telehealth visits, secure messages), and only the content communicated in those personalized interactions constitutes medical advice.
7. Disclaimer of Warranties
THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ABOUT ACCURACY, RELIABILITY, AVAILABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. ANY STATEMENTS OUTSIDE THIS AGREEMENT (INCLUDING BY EMPLOYEES OR REPRESENTATIVES) ARE NOT WARRANTIES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANY IMPLIED WARRANTIES ARE LIMITED TO 90 DAYS FROM FIRST ACCESS.
(Some jurisdictions do not allow disclaimers of implied warranties, so parts of this Section may not apply to you.)
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CURAPLUS AND ITS AFFILIATES, SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, LICENSORS, CONTRACTORS, ASSIGNS, AND SUCCESSORS (THE “CURAPLUS PARTIES”) WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS, ARISING OUT OF OR RELATING TO THIS AGREEMENT OR YOUR USE OF THE PLATFORM. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE PLATFORM IS TO STOP USING IT.
IN ALL EVENTS, THE TOTAL AGGREGATE LIABILITY OF THE CURAPLUS PARTIES FOR ANY CLAIMS RELATING TO THIS AGREEMENT WILL NOT EXCEED THE LESSER OF (A) USD $1,000 OR (B) YOUR DIRECT, PROVABLE DAMAGES.
Some jurisdictions do not allow certain limitations; for New Jersey residents, the foregoing does not limit liability for our negligent, fraudulent, or reckless acts or intentional misconduct.
If California law could apply to you, you expressly waive California Civil Code § 1542, which states that a general release does not extend to claims a creditor does not know or suspect to exist in their favor at the time of executing the release.
9. Indemnification
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless the CuraPlus Parties from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Platform; (b) any allegation that Your Content infringes or misappropriates a third party’s rights; (c) your breach of this Agreement or applicable law; or (d) any misuse of the Platform.
You may control the defense and settlement of indemnified claims (at your expense) with CuraPlus’s prior written consent for any settlement that binds a CuraPlus Party. If you fail to defend, CuraPlus may defend and you will reimburse our costs.
10. Agreement to Arbitrate
A. Choice of Law. This Agreement is governed by the laws of the State of Georgia, without regard to its conflict-of-laws principles.
B. Arbitration. Any dispute arising out of or relating to this Agreement, the Platform, or transactions on the Platform (including formation, performance, breach, or validity) will be resolved by final, binding arbitration in Atlanta, Georgia (or another mutually agreed location) under the Consumer Arbitration Rules of the American Arbitration Association (AAA). The arbitrator has exclusive authority to resolve disputes about arbitrability and enforceability.
C. Waiver of Class Actions and Jury Trial. Disputes will be resolved on an individual basis only, not as a class or representative action. If a claim proceeds in court rather than arbitration, the Parties waive any right to a jury trial.
D. Injunctive Relief. Either Party may seek temporary or preliminary injunctive relief in court to preserve rights pending arbitration or to enforce an arbitral award.
11. Miscellaneous Terms
A. Entire Agreement. This Agreement is the complete agreement between you and CuraPlus regarding the Platform and supersedes all prior or contemporaneous understandings on this subject. Only Section 1 allows amendments.
B. Severability. If any provision is held invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in effect.
C. Headings. Headings are for convenience only and do not affect interpretation.
D. No Waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
E. No Assignment by You. You may not assign or transfer your rights or obligations under this Agreement without our prior written consent.
F. Notices. You may send notices to us by email or mail using the contact information below. Unless the law requires otherwise, we may send notices to you by email or by posting to your account. You are responsible for keeping your contact information current in your account settings.
12. Contact Us
CuraPlus, Inc.
Email: info@curaplushealth.com
Phone: +1(747)309-1788
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Entity name & address (CuraPlus, Inc. or your legal entity)
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Contact email/phone
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Governing law & arbitration venue (Georgia/Atlanta or your preferred state/city)
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Last Updated date
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Link your Privacy Policy and Notice of Health Information Privacy Practices where referenced